Subscription terms
The terms for LivuFit Premium: what stays free, what the subscription costs, how renewal and cancellation work and what happens to your data when you stop. Updated 19 October 2026.
LivuFit Premium costs €4.99 per month or €41.99 per year, including VAT. New subscribers try Premium free for 14 days. You subscribe in the app through the App Store or Google Play and cancel whenever you want. Your food diary and weight tracking stay free.
Provider and contact
LivuFit is a trading name of DevOps with a Smile.
Dutch Chamber of Commerce number: 93875428. Business address: Dr. Ir. Vondelingpark 35, 6716 EL Ede, Netherlands.
Contact: info@livufit.nl.
Prices
Monthly subscription: €4.99 per month, cancellable every month.
Annual subscription: €41.99 per year. That works out at €3.50 per month, 30% less than twelve separate months.
Prices include VAT and apply in the Netherlands. In other countries the App Store or Google Play shows the price in your own currency, including that country’s taxes; Apple and Google convert the price. You pay the price the store shows you before you buy.
Free trial
If you take Premium for the first time, you try it free for 14 days, with everything included. You get the trial once per person. Apple and Google decide whether you are eligible, for example if you already had a LivuFit trial with the same Apple ID or Google account.
After the trial your subscription automatically becomes a paid subscription at the regular price of the plan you chose, unless you cancel at least 24 hours before the trial ends. If you cancel in time, you pay nothing. The App Store or Google Play shows when your trial ends.
Launch offer: 3 months free
The first 100 users get 3 months of LivuFit Premium free. You receive a personal code for the monthly subscription. People who used LivuFit before the launch get a code first. The code works once and cannot be exchanged for money. The message with your code explains how to redeem it.
After the 3 free months your subscription automatically continues as a monthly subscription at €4.99 per month, cancellable every month. If you cancel at least 24 hours before the free months end, you pay nothing.
Subscribing and payment
You subscribe to LivuFit Premium in the Android or iPhone app, with an in-app purchase through Google Play or the App Store. The seller of that purchase is Apple (Apple Distribution International) on the App Store and Google on Google Play. They take the payment, pay the VAT and send you the receipt; their terms apply to the payment. LivuFit does not see payment details, such as your payment method or card number.
Your subscription belongs to your LivuFit account. You cannot subscribe on the website (app.livufit.nl), but if you sign in there with the same account, you have Premium there too. The same applies on a phone of another brand. You always manage and cancel your subscription in the store where you subscribed.
Automatic renewal
Your subscription renews automatically: the monthly subscription every month and the annual subscription every year, at the price that applies at that time, unless you cancel at least 24 hours before the end of the current period. The store charges the new period within the 24 hours before the current period ends.
The first year of an annual subscription is a fixed term: you can cancel for the end of that year and keep Premium until then. Once your annual subscription has renewed automatically, you can cancel at any time with one month’s notice and get money back for the full months after that (see Cancellation and refunds).
Cancellation and refunds
You can cancel your subscription at any time. Cancellation takes effect at the end of the current period: you keep Premium until then and pay nothing after that. A current month and the first year of an annual subscription are not refunded pro rata, unless Apple or Google does so under their own terms (see Right of withdrawal).
On an iPhone: open Settings › [your name] › Subscriptions › LivuFit and cancel there. Or go to Settings › Subscription › Manage subscription in the app.
On Android: open Google Play › your profile › Payments & subscriptions › Subscriptions › LivuFit and cancel there. Or go to Settings › Subscription › Manage subscription in the app.
Uninstalling the app, signing out or deleting your LivuFit account does not cancel your subscription: the store keeps renewing it. So cancel in the store first.
Annual subscription after an automatic renewal: once your annual subscription has renewed automatically, you can cancel it at any time with one month’s notice. You keep Premium until the end of that notice period and get €3.50 back for every full month that is left after it in the year you paid for.
Example: your annual subscription renewed on 1 January and you cancel on 10 March. Your subscription then runs until 10 April. From 10 April to 1 January there are 8 full months left, so you get 8 × €3.50 = €28 back.
How to request it: cancel your subscription in the store so it does not renew again, and request the refund in the app under Settings › Subscription › Request a refund, or email info@livufit.nl from the email address of your LivuFit account. If you paid through Google Play, LivuFit refunds the amount through Google Play. If you paid through the App Store, LivuFit cannot refund through Apple itself: first request the refund from Apple at reportaproblem.apple.com. If Apple declines your request, let us know; LivuFit then transfers the amount to your bank account within 14 days. For that we ask you by e-mail for your account number (IBAN) and the name of the account holder.
Right of withdrawal
For a distance purchase in the EU you generally have a 14-day withdrawal period. Special rules apply to a digital service you ask to start straight after the purchase, such as Premium. Withdrawal and refunds of a purchase are handled by the store, under Apple’s or Google’s terms: through reportaproblem.apple.com for the App Store, or through your order history in Google Play. Your statutory consumer rights remain unaffected.
If you cannot resolve it with the store, email info@livufit.nl and we will help.
Price changes
We announce a price change in the app in advance, and Apple or Google tells you as well. You can then cancel free of charge before the new price applies. Sometimes the store first asks you to accept a higher price; if you do not, your subscription ends at the end of the current period.
If you stop
If you stop Premium, you lose no data: your logbook, plans, recipes, measurements and preferences are kept. Premium features are locked and open again when you subscribe again. The connections with Health Connect and Apple Health pause until then. The free features keep working and you can always view and export your data.
If you want your data gone, delete your account under Settings › Privacy & data. Cancel your subscription in the store first. The privacy notice explains what happens to your data when you delete your account.
Fair use of AI
The features that use AI have a daily limit per account, so they stay fast and affordable for everyone: the food estimate 30 times a day, reading a label photo 10 times, your whole day at once 5 times (with screenshots of your food diary 10 times), reading your own recipe 5 times, the sport choice helper 5 times, the plan note 6 times and the weekly review 12 times. You can continue the next day.
What the AI produces is a suggestion you check yourself. Use the features for yourself and not to have large amounts of text or photos processed automatically.
Using LivuFit
LivuFit is for people aged 16 and over. If you are 16 or 17, you get a training plan with lighter rules and the app does not calculate an automatic calorie or weight-loss target; that is for adults aged 18 and over. Your date of birth or age is used only to determine your age for your energy needs and the safety limits of your plan.
LivuFit helps you plan and record your activities. Plans, recipe timings and nutrition values are tools and estimates; they do not guarantee a result or replace individual medical care. Keep your login details secure and do not use someone else’s account.
Health, AI and the limits of the service
LivuFit supports general lifestyle, planning and logging. Texts and images are created with AI assistance; plans use fixed app rules. Some features use AI, such as the food estimate, reading recipes, labels and screenshots, the weekly review, the plan note and the sport choice helper; what they produce is a suggestion you check yourself, and the app checks suggestions from the sport choice helper against your situation. The privacy notice explains which data they use. This does not replace an individual medical assessment, treatment or dietary advice. Listing a source does not mean that organisation has reviewed or approved LivuFit.
Discuss workouts and calorie targets with an appropriate healthcare professional during pregnancy, recovery, breastfeeding, symptoms or medical limitations. The app cannot assess your technique, recovery or medical suitability. A filter, warning or date does not guarantee that a workout is suitable. Stop if symptoms occur and follow individual medical advice.
Pausing training keeps entries and plans and disables training reminders. An end date is only a point at which to review preferences. Resuming is your choice. A training pause does not change your subscription or payments; to stop paying, cancel as described above.
This explanation describes the purpose and limits of LivuFit. It does not exclude statutory consumer rights or liability that cannot legally be excluded. Contact info@livufit.nl about errors, complaints or questions about the service. Do not send medical records.
Complaints and applicable law
If you have a complaint about LivuFit or your subscription, email info@livufit.nl or send a WhatsApp message to +31 6 16422630. Describe what went wrong; we will look for a solution with you. You can also take questions about a store payment directly to Apple or Google.
Dutch law applies to these terms. If you live in another EU country, you keep the protection that the consumer law of that country gives you. Your statutory consumer rights always remain unaffected.
Official information
Cancellation — Dutch consumer authority (ACM) ↗
Cancel a subscription from Apple — Apple Support ↗